• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 16th Feb 2024

Managing and resolving tickets in the ServiceNow queue efficiently and effectively while embracing a customer-focused mindset

Contributes to the creation and maintenance of knowledge base articles and documentation

Ensure Software Asset Management policies and processes are followed by end users and effective software lifecycle management

Collaborates with cross-functional teams to support license renewals, resolve software license risk, and perform mitigating actions

Retrieve, normalize, and present large data sets in a format that is immediately useful to answering specific questions and provide actionable insights

Perform ad-hoc analyses using advanced Excel functions from multiple data sources to drive business decisions on software usage and license optimization opportunities

Make business decisions that directly impact software expenses and license compliance

Deliver assigned operational tasks, reports, data sets and analysis insights to support Operational reviews

Reviews and interprets Nordstrom's software license agreements and identify rules, obligations, and license expectations to ensure compliance with all software license agreements and software usage

Displays both breadth and depth of knowledge regarding functional and technical issues

Familiarity with software license management terms and experience in managing governance for various license vendors (e.g. Oracle, IBM, Microsoft)

Leads large, complex analysis efforts for initiatives across the client