• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 19th Feb 2024

• Troubleshoot and resolve hardware, software, and network problems encountered by end users.
• Perform break/fix activities to address technical issues promptly and minimize downtime.
• Install, configure, and maintain desktop, workstation, and notebook computers to ensure optimal performance.
• Provide support for Windows and MS Office-related issues, ensuring smooth operation for end-users.
• Maintain accurate records of support activities and resolutions in a helpdesk ticketing system.
• Possess strong familiarity with relevant operating systems (e.g., Windows, MacOS) and software applications (e.g., MS Office Suite).

Qualifications and Skills:

• Proven experience as a Desktop Support Technician or similar role.
• Strong technical knowledge of Windows and MS Office applications.
• Hands-on experience in troubleshooting hardware, software, and network issues.
• Relevant certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician are advantageous.