MUST HAVE Current experience with Assembler and CICS
Should have expert knowledge in Mainframe Assembler, COBOL, CICS, MVS, JCL, VSAM, DB2, ISPF, Broadcom/CA Intertest (or some other debugging application)
Should have a good understanding of Mainframe technologies from development and implementation standpoint
Should be able to understand the requirements better and come up with designs and suitable prototypes
Knowledge of BFS domain and Application Modernization is mandatory.
Should have good communication, Precise verbal and written communication skills in English.
Ability to communicate technical concepts clearly and effectively in English.
Ability to effectively communicate with individuals at all levels both internally and externally.
Proven ability to identify and troubleshoot customer issues quickly and efficiently.
Strong attention to detail and a sense of responsibility.
Ability to prioritize tasks and manage time effectively.
Understanding of customer support best practices and familiarity with customer support success metrics