**** W2 or 1099 or c2c ***webcam interview *****Long term project usually the project goes for multiple years with this customer.***Onsite 4 days a week one day remote***
Description:
BA Trainer, youll be responsible for maintaining business process flow diagrams, learning new application, developing training material and delivering training. This position requires 4 day on site.
Responsibilities:
Business analysis and process mapping
- Maintain comprehensive business process flow diagrams (i.e. process maps flow charts) to document and visualize workflows that are supported by new software application.
- Collaborate with Product Owners to understand business processes, watch demonstrations and using a sandbox develop training material for staff.
- Identify channels to deliver training to staff including videos, tipsheets, contextual help and others.
- Training and organizational change management
- Create training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support.
- Collaborate with cross functional teams to maintain knowledge base portals such as Confluence, AzureDevOps, and SharePoint, ensuring that information is up to date, organized, and easily accessible.
- Conduct hands on end user training on Dynamics 365, ensuring users are equipped with the knowledge and skills necessary to utilize the system effectively.
Required Skills:
- BA experience15Years
- requirements gathering and documentation 15 Years
- MS Office suites experience 11 Years
- Develop training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support 3Years
- Proven experience as a Business Analyst, specifically in developing business process flow diagrams, user stories, and acceptance criteria 3 Years
- Business Process and workflow data flow design (i.e. process maps flow charts) AND IMPLEMENTATION 2 Years
Highly Desired Skills:
- Experience working with Knowledgebase portals such as Confluence, AzureDevOps, and SharePoint
- Experience in Child Welfare Agency
- Project management skills with the ability to prioritize tasks and meet deadlines
- Hands-on end-user training on Dynamics 365