Typical Years of Experience: 12-16 - leading and executing Campus Support, project delivery, IT operations, or IT consultancy assignments to design, develop, deliver and support viable network solutions, preferably in Corporate or similar industry preferred.
A high degree of technical network knowledge on traditional (IP) networks and systems as well as IT solutions such as LAN, WAN, WLAN, traditional route/switch, routing protocols, DNS, DHCP, Netskope, ISE, VLANs, VRFs, etc.
Minimum Education or Certification: Bachelor’s Degree in Electrical Engineering, Computer Science, Telecommunications or equivalent work experience
Must have support and deployment expertise in: LAN, Cisco WLAN, NetSkope, NetBox
Mastering the OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP)
Mastering of Layer-2 Switching, VLAN’s and Access-list
Mastering Wi-Fi, authentication, security technologies, Internet, SDWAN, MPLS and Voice over IP (VoIP)
Cisco WiFi design, implementation, troubleshooting and support skills
Mastering IP addressing and subnetting and routing concepts
Switches: Full configuration and VLAN setup on Cisco switches
Consistently delivered results in a matrix, global virtualized organization
Excellent communication skills, verbal and written
Ability to translate technical requirements and specifications into easily understood business concepts and vice versa
Proficient in IT infrastructure technologies:
Routers, Switches, WAN, LAN, WLAN, and other internetworking technologies.
Thorough understanding of TCP/IP—addressing, routing protocols and transport protocols (UDP and TCP).
Must have expert level experience configuring and managing Cisco LAN / WLAN.
Proficient in the use of network management tools, primarily for fault management purposes.
Complete understanding of escalation, incident management and change management processes and procedures.
Prior training in concepts of network and systems operations.
Thorough understanding of performance impact of network configuration options.
Proficient in the operation and use of management tool set including fault, configuration, and performance.
Proficient in the operation and use of sophisticated diagnostic tools (i.e. Sniffer, RMON tools, etc.).