• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 22nd Feb 2024

? Expert understanding of Collaboration Tools such as Miro, Azure DevOps, SharePoint, Microsoft Teams, Microsoft Powerpoint, Microsoft visio? Have a Design Thinking Mindset: Personas, Journey Maps, Story Maps, User story writing and Acceptance Criteria? Expert Understanding of technologies of Salesforce Co Pilot capabilities? Expert Understanding of benefits of Co Pilot: Associate and customer satisfaction, Knowledge, Call Misdirects, User experience, Cost Savings, Average Handle/Call Time? Ability to determine needed enhancements based on analysis of metrics, and quantify the expected results? Expert understanding of Agile Methodologies, Preferably certified Agile Product Owner? Agile and DevOps methodology: Backlog grooming, Sprint Planning? Excellent Communication, organization and planning skills? Stakeholder Management