Be the central point of contact for our Infrastructure Programs, coordinating across all teams to ensure that deliverables and requirements are clearly defined, dependencies are well-known, and the risks/issues are understood
Clearly communicate the status of the program to the appropriate audience (project members, stakeholders, senior executives)
Define and maintain detailed project plans with direct goals, milestones, and timelines across multiple workstreams and support the project team to determine cross-project dependencies
Establish project/program governance to ensure that all stakeholders are aware of the status, risks/issues of the programs and a clear escalation path to resolve open items
Communicate plan variance and develop remediation options
Promote continuous improvement by documenting and communicating lessons learned
Monitor budget and expenses to ensure each project is delivered within budget. Understand basic financial accounting concepts (such as capital expense vs operational expense vs one-time expense) to determine the estimated budget for the projects
Coordinate with Procurement, Compliance and Information Security on vendor contracts
What’s required
Experience with large-scale distributed systems and data center strategy / migration plan development
Advanced understanding of IT infrastructure domain in disciplines such as computer hardware, virtualization, operating systems (Windows/Linux), database, storage, network, connectivity, and monitoring tools
Familiarity with modern automated infrastructure provisioning and configuration management
Familiarity with ITSM and product delivery workflow – establishment of service level agreements with incident and problem routing in change management process
Experience dealing with multiple vendors and service providers
Experience with infrastructure
Ability to communicate across a wide range of audiences from project team members to senior executives
Experience with project management tools including MS Project, Jira or Confluence