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US Citizen
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Green Card
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EAD (OPT/CPT/GC/H4)
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H1B Work Permit
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Corp-Corp
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W2-Permanent
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W2-Contract
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Contract to Hire
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UG :- - Not Required
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PG :- - Not Required
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No of position :- ( 1 )
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Post :- 23rd Feb 2024
- Responsible for SLA tracking in Service Calls, Incidents, and Change Tasks.
- Experience in providing RCA's for missed SLA tickets and P0 or P1 tickets.
- Ability to work independently and handle a team, work with business to gather requirements, and prepare technical specification documents .
- Ability to create/review/audit technical specifications.
- Adhere to internal processes and tools to deliver projects, and programs.
- Participate in regular meetings and provide status updates.
- Ability to work with distributed teams
- Must be self-motivated with a strong team orientation and the ability to learn quickly.
- Must be organized and capable of handling multiple projects and deadlines
- Must possess excellent written and verbal communication and interpersonal skills
- Should be certified in OCP and OCI Professional.
- Should have excellent debugging skills
- Should have excellent verbal & written communication skills
- Should have experience engaging Oracle Support to research and resolve issues
- little knowledge of MongoDB and MS-SQL