5+ years of experience researching, designing, developing, and/or delivering new value add projects, preferably in the mortgage business.
Excellent ability in requirement gathering - interpreting customer business needs and translating them into application and operational requirements.
Strong work ethic, impeccable attention to detail, and the ability to work independently in a fast-paced environment.
Motivated and creative; possessing ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner.
Proven ability to manage internal and external development projects from inception to successful implementation; adept at navigating obstacles and solving problems to keep the project on course.
Strong ability to coordinate and execute cross-functionally with technical managers, business managers, SME’s, customers, etc.
Strong teamwork and interpersonal skills at all management levels
Job Responsibilities:
Analyze and assess business projects; lead the planning and implementation activities; including working with the business to gather requirements and scope medium to large scale complex projects,
Work with leadership team and other internal partners to gather all required information and conduct necessary analysis.
Ability to drive change management processes and sequencing of steps or activities that move change from inception to implementation.
Proven ability to identify improvement which includes facilitation of process design sessions, documenting new work flows and performing workflow reviews with teams. Ability to motivate teams and gain buy-in of new process design. This includes consideration of tools, training, re-education, retraining, rethinking of priorities and daily work practices.
Monitor and manage resistance, dependencies and risks.
Supports the business areas in the operational readiness activities to provide support and coordination to ensure adoption of new systems and business processes.
Provides both verbal and written communications regarding project status, risks, and issues, and makes recommendations on project decisions to Senior Management and all involved parties.
Develops an in-depth understanding of existing data sources, tables and data relationships, to assist with analytics and recommendations.