Consults with clients to ascertain and define requirements or problem area and works to determine the scope of investigation required to obtain solutions.
Define business requirements through one-on-one sessions with client team members.
Develop project plan based upon business requirements.
Analyze business requirements in comparison with system parameters to establish a detailed system design document.
Participate in one-on-one sessions with implementation team members to define detailed reporting specifications.
Develop system – map data from legacy to new system, define rules, develop tables, determine and create written specifications for customization.
Conduct testing including conference room pilots and prototyping to refine system design.
Run parallel tests on loaded data between old and new systems, analyze output and troubleshoot errors.
Follows Statement of Work and proactively raises items outside of project scope to Project Manager.
Recognized as a subject matter expert in one or more functional areas and can serve as a workstream lead on projects.
Record and report on deviations from original project scope and plan.
Obtain appropriate sign-off on Project Charter, project plans and design documents and all deliverables throughout the implementation.
Coordinates directly with clients to ensure a high level of satisfaction is achieved and maintained.
Assist with cutover from test system to production system.
May assist with formal classroom and informal one-on-one end user training, as needed or requested.