Excellent writing/documentation and communication skills Fast learner, quality consciousness and committed to providing exceptional customer service Knowledge of troubleshooting hardware and software Experience working with project life cycle or project management methodologies required.
6 or more years’ experience application support, implementation or development experience with applications in a hospital or medical related industry is required.
Expert level understanding and comfort leading business and technology partners through a structured deployment and/or implementation life cycle and support model.
This includes technical requirement gather, specification development and creation of design and system test plans.
Advanced understanding of technology projects and concepts as they relate to high level business objectives and ability to present those concepts to both IT And non-IT Audiences in concise and easily understandable manner is required.
Advanced oral and written communication skills capable of communicating at executive levels within the organization is required.
This includes the ability to present highly technical concepts, solutions, and issues in a manner business leaders can leverage to support their business vision.
Exceptional presentation, technical writing and documentation skills are required.
Capacity to leverage strong analytical and complex problem solving skills to recommend solutions.
Proven abilities in problem management, process analysis and root cause analysis is required.
Proven interpersonal and relationship building skills, with the ability to manage up, down and across levels of the organization is required.
Ability to work independently and in a complex, matrixed and virtual team environment is required.
Operational understanding and ability to work in a complex and matrix oriented team environment Ability to handle multiple moderate to complex projects, set priorities, schedule and meet deadlines is required.
Strong command of key productivity applications: Google Workspace, Microsoft Visio, Operational knowledge of interfaces/EDI, APIs, and evolving technology is desired.
Ability to lead discussions with application and project team(s) to define testing scenarios and scripts in alignment with customer and system requirements is a desired skill.