Keep user’s need at the forefront: solve problems for users
Set the product roadmap for expansion of the Delaware Business One Stop
Communicate the vision for Delaware Business One Stop internally and externally
Work with agencies throughout state government to educate them on Business One Stop and work to get more agency transactions included
Manage and direct the work of the vendor partner who is designing and developing the platform
Advocate for Business One Stop, build momentum for the product
Conduct user research with end users (especially small and medium sized businesses) and with agency staff
Connect with those using the product (end users and agency users) often
Inform and engage other stakeholders
Use analytical data to drive decisions
Evaluating feedback on a continual basis
Research topics related to creating, operating, expanding, and closing a business within Delaware and the various government agencies processes
Must Have:
Systems Thinker
Ability to use systems thinking to see the “global” picture of what it takes to set up a business with state government
Ability to use systems thinking to design and execute a roadmap for Business One Stop, building out an even better product that helps small and medium sized businesses start, operate, and grow in Delaware.