IAM Delivery / Project Manager – Techno Functional
- Minimum 15 years of experience with the most recent 3-4 years in leadership position, managing a delivery team in end-end IT Infra Services Delivery and Operations
- Strong IAM Technology Landscape Understanding
- Focus on IAM project opportunities and transformation initiatives
- Budgeting and P/L management of business portfolio of US $50M
- Proposals, SOW’s, Solutions, Contract review, documentation and negotiation experience
- Experience in managing global teams operating from multiple locations
- Strong People practice credentials in engagements and management of tech/delivery team sizes of 200 minimum.
- Employee retention, motivation and training
- Focus on grooming people to work on IAM Tools within select timelines
- Value add to customer-YOY by working closely with the Transformation
- Leadership experience for Governance, Dashboard based reporting and experience of:
- Solutions – Good understanding of IAM tools and architecture
- Delivery excellence – Automation, Continuous improvement, Value add initiatives and internal compliances, Contractual obligations, SLA parameters, ACSAT score
- Operational Excellence - Build teams and manage People parameters like Utilization, Attrition; Hygiene and internal compliances
- Financial parameters – Track gross margin targets, track billing
- Customer Management – Establish relationship at multiple levels in customer organization
Collaboration - with Account management teams in managing governance; Qualify Business expansion opportunities and contract related efforts Experience – Mandatory