Interview Type: Skype***Mostly Remote - some onsite visits may be required*** need 3 references
This position will serve as an expert Information Technology Business Analyst within the IT Service Management REMEDY Modernization project using expert, specialized knowledge, experience, and expertise in IT Business Analysis based upon International Institute of Business Analysis (IIBA), Business Analysis Body of Knowledge (BABOK) methodology to:
- Develop process models of business processes
- Develop workflow models of business processes
- Develop conceptual and logical data models
- Develop business rules models
- Perform scope management
- Define functional interaction requirements specifications
- Define non functional requirements specifications
- Perform requirements management and
- Develop business requirements using techniques such as:
- Process mapping
- Workflow modeling
- Conceptual and logical data modeling
- Business rules modeling
- Use case modeling
- Scope management
- Requirements management
This position will be ultimately responsible for delivering the appropriate functional and technical design documentation for the project to allow all project work to be completed
Scope of Work Specific Duties
The following scope of work defines the activities, deliverables, and prerequisites associated with the delivery of the project throughout all potential periods of performance.
Specific duties include (but are not limited to):
Elicit, analyze, and document business requirements and business rules from business stakeholders and business subject matter experts:
- Facilitate meetings with business management and staff, elicit and analyze business needs from business customers and Subject Matter Experts, and translate those needs into business approved product scope (not project scope) and product requirements (not project requirements).
- Facilitate meetings with business management and staff, elicit and document current and proposed business process and business rules logic.
- Elicit and create IT Pre Project Scoping Statements (PPSS) for consumption by TSD management in their resource planning activities.
- Identify and apply appropriate Revised Code of Washington (RCWs), OCIO Policies, Standards & Guidelines, and ETPMO Standards & Practices in product scoping efforts with clients.
Elicit, analyze, and create business process and needs documentation at a level of detail defined by the project manager and the projects software development or acquisition methodology:
- Analyze business processes, business rules, and workflows and document using requirements management software such as Sparx Enterprise Architect or Jama to produce business process maps, as is and to be business workflow diagrams, IT capability assessments, business rules, business glossaries for consumption by IT Project teams.
- Analyze business processes and create system context diagrams, use case diagrams, system use cases, domain models, and other required IT specification documentation.
Monitor and control product scope (not project scope) and product requirements (not project requirements) for assigned IT project:
- Trace requirements to stakeholder needs, and stakeholder needs to business objectives.
- Prioritize requirements with the business.
- Document Baseline requirements for the business.
- Facilitate Business approval of product requirements.
- Facilitate IT project team approval for product requirements.
- Track delivery of product requirements.
Mandatory Knowledge, Skills and Abilities
- Expert level of experience, (minimum of 8 years), as an Information Technology Business Analyst, performing IT business requirements elicitation, business process analysis and data analysis in the implementation and integration of enterprise scale, software application, implemenation, or integration projects.
- University level or equivalent formal training in business analysis.
- Expert level knowledge, (minimum of 3 years), and demonstrated experience in the creation and maintenance of International Institute of Business Analysis (IIBA), Business Analysis Body of Knowledge (BABOK) framework deliverables
- Expert level of experience, (minimum of 8 years), that includes process mapping, workflow modeling, conceptual and logical data modeling, business rules modeling, use case modeling, scope management, and requirements elicitation and management.
- Technical background experience (minimum 8 years), that includes supporting application development, data base administration, or data modeling, in activities such as the design, development, testing, and implementation of a wide variety of information technology systems.
- Demonstrated understanding of requirements elicitation and interview techniques with a wide range of audiences including from front line workers to executive staff.
- Demonstrated understanding of requirements management techniques such as traceability matrices.
- Expert level of experience in Microsoft Office applications including Visio.
- Excellent verbal and written communication skills.
- Prior experience using requirments management softare such as SPARX Enterprise Architect or Jama
Desirable Knowledge, Skills and Abilities
- Current International Institute of Business Analysis (IIBA) OR Current certification as a Project Management Institute Professional in Business Analysis (PMI PBA) certification.
- Experience in implementing Cloud hosted business process migration in Software as a Service (SaaS) implementations utilizing Google, Amazon, or Microsoft cloud hosting technologies.
- Certification as a Lean Six Sigma Green Belt
- Experience in the creation of business requirements for Request for Information (RFI) and Request for Proposal (RFP) solicitations