Proactively developing enhancements based on customer requirements to ensure growth in the application
Ability to learn Input application processes to understand source data impact to core application
Review, confirm understanding of Service Provider contracted requirements (e.g., financial exhibits,SLA exhibits)
Design, build and deploy BI solutions (e.g. reporting tools)
Conduct unit testing and troubleshooting
Integration of PowerBI reporting with variety of applications and tools, including ServiceNow
Evaluate and improve existing BI systems, proactively collaborate with teams to integrate systems
Support definition of financial Billing Triggers (source data, algorithms), and SLA Triggers (source data, algorithms)
Support documentation for source systems (e.g., ITSM, project management) definition of source system data requirements
Review, confirm understanding of target system processing logic (e.g., services, rates, calculations)
Perform development and configuration of target system including data input processing, calculation and charge/SLA processing, report configuration, invoice reconciliation processing
Perform peer code reviews
Perform development and configuration of reports
Support development of test plans and create test plan data (unit, system, UAT, performance)
Execute test plans (unit, system, UAT, performance) and resolve defects
Support development of Operational Readiness plan
Support activities to ensure the system is operationally ready for go-live
Document ITFM/ITSLM operational processes
Support monthly cycle execution and resolve data and processing issues