• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 22nd Mar 2024

•           Scheduling and monitoring bots in production
•            Coordinating with IT infrastructure teams to ensure the availability of automated business processes and resolution of any issues that affect the execution of bots
•            Publish a dashboard with bot execution results
•            Co-ordination with business SMEs for process exceptions or failures of bots
•            Maximize the utilization of runners (licenses) by scheduling the processes effectively
•            Address all configuration/application level changes in the given SLA.
•            Propose a Support governance model to handle all releases of integrated applications.
•            Address all service requests in the given SLA.
•            Reporting capability to showcase transaction execution failure reasons due to various system-level validation.
•            Provide weekly robot execution status reports on a regular basis.
•            Provided 24×5 dedicated on-desk support with phone/ email support over weekends.
•            Handled all configuration changes/process level changes in the given SLA.
•            Incident Resolution with P1, P2 and P3 tickets being solved completely within defined SLAs
•            All service requests were successfully completed within defined SLAs
•            Proactive Release impact assessments to find out field-level changes in applications and prevent bot failures.
•            100% Customer Satisfaction achievement.