Develop and implement new software applications with close to zero bugs.
Maintain and improve the performance of existing software applications.
Clearly and regularly, communicate with management and technical support colleagues.
Test and maintain software products to ensure strong functionality, optimization and minimize bugs on the final product.
Work with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.
Recommend improvements to existing software programs as necessary.
Preparation of technical and training manuals for users.
Create and update tasks in TFS / JIRA for every project assigned.
Collaborates with other team members across the department.
Demonstrates excellent communication, problem solving and analytical skills.
Communicate with all levels of the organization, both written and verbally, in a clear and concise manner and deliver informative, well-organized project updates.
Provides on-call support for applications if needed.
Attends, participates in, and contributes to training sessions.
Attends, participates in, and contributes to meetings throughout the facility and department.
Multi-task and change from one task to another without loss of efficiency or composure.
Updates system, operational, and department documentation in Confluence and any other applicable sources.
Support the Technical Writer by providing timely feedback to knowledge-base documentation.