- Below we have captured more details on the specific work activities that our INTL BA’s are responsible for, in general, across all funnel teams.
Requirements Management:
- Understand all requirements associated with a new EPIC or Initiative.
- Work with Product Manager/Owner and Sr Developers/Leads on documenting requirements associated with a particular initiative or EPIC.
- Develop and maintain functional specifications or “How to Use This Feature” documentation (when appropriate).
- Manage and lead the requirements gathering sessions.
Ticket Development & Refinement:
- Create and refine detailed User Stories consistent with the High Level Requirements noted in the associated EPIC.
- Refine Stories as needed so that they have required detailed to be actioned by the full scrum team.
- Elicit and document ticket dependencies, ensuring that information is tagged correctly and captured in the Dependency Huddle board.
- Ensure all stories meet the agreed “Definition of Ready” before being taken into sprint planning session
Note: for Critical tickets brought in mid sprint, analyze and refine ticket to mitigate risk of ticket issues
- Contribute to work estimates as appropriate so that sprint planning is effective.
- Maintain a “healthy” backlog consistent with agreed upon targets for INTL. (2 Sprints ahead).
- Manage and lead the ticket refinement process.
- Partnering with Third Party Teams (internal/external):
- Facilitate necessary conversations with teams outside of INTL, ensuring necessary tickets are created to address the requirements.
- Facilitate meetings with third parties as required to ensure the work is progressing in such a way as to meet overall EPIC or Project timelines.
- Ensure cross team collaboration is occurring as needed and that any blockers are resolved or escalated as appropriate to keep the work progressing.
- Close out as required and per agreed prioritization (set by the Product Manager/Owner) any outstanding issues that exist post go-live i.e. How-To documents
- Process Improvement:
- Help ensure a continual process improvement focus exists across the team, supporting an environment of experimentation and new practice trials.
- Ensure consistency with lulu’s INTL common practices.
- Contribute to and lead Process Improvement activities as appropriate and per PI roadmap plans, etc.
- Partner with peer Business Analysts to share and leverage lessons learned, fostering a PI culture at all times.
- Test Plan Review:
- Review Test plan to ensure acceptance criteria is clearly noted
- ensure they can be linked back to requirements
- Operations Support:
- When applicable, ensure third party information is up-to-date related to scheduled maintenance windows/planned outages
- When applicable, ensure third party contact/issue resolution information is up-to-date
- Quarterly Planning
- Review initial Business and Technical ‘EPIC’ requirements as part of pre planning and carry out detailed analysis in order to determine solution and specific stakeholder requirements
- Analyze platform and functionality along with facilitating as needed discussions with UX, Engineering and external teams (CoE, SRE, Analytics) in order to determine solution requirements, dependencies and risks
- Communicate findings to Product Manager and support the updating of EPIC details and initial creation of user stories based on this analysis
- During quarterly planning provide QA and Engineering teams with details of analysis as needed in order to support the team in providing as accurate a LOE as possible given available information
- For any assumptions made for new business requirements, clarify and confirm assumptions with the SME stakeholder group and/or conduct the analysis required to confirm the assumption is accurate
- Support the Scrum Master in creation of intake requests for external teams as needed.