Bachelor’s degree in math, engineering, information systems, or a related field and 3+ years of relevant experience
Knowledge of CMDB Implementation
Demonstrated expertise in at least two SNOW modules (e.g. ITSM, CSM, SecOps etc.)
Expertise in web development (HTML, CSS, JavaScript)
Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs
Experience with JavaScript/GLIDE and HTML5
Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems
Strong communication and collaboration skills, including the ability to gather requirements from internal and external stakeholders
Strong analysis, problem-solving, and decision-making skills