• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 28th Mar 2024

§Install, configure, maintain and troubleshoot network hardware including servers, storage devices, backups, routers, switches, and other network appliances;

§ Perform preventative hardware and software maintenance tasks;

§ Configure and maintain system-wide backup, storage and recovery systems;

§ Administer and maintain end user accounts, permissions, and access rights;

§ Provide second-tier technical support for users experiencing problems with networking and other technologies;

§ Perform installation and racking of network gear and cabling;

§ Maintain Unified Communications, VoIP, and any related equipment, services, and platforms;

§ Perform system upgrades, patching, and bug fixes;

§ Monitor network and system performance, provide timely responses to system outages and escalate as necessary;

§ Identify and evaluate new hardware and software technologies to improve network performance and reliability;

§ Maintain current and accurate documentation and diagrams of existing and future network infrastructure;

§ Ensure that the network infrastructure adheres to information systems and security policies and directives;

Provide after-hours support for infrastructure related emergencies as well occasional weekend maintenance;

§ Participate in 24x7 on call rotations;

§ Perform other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

§ Experience troubleshooting challenging technical issues and identifying scope of issue to determine if escalation to next-tier support is necessary;

§ Knowledge of server operations, management and backup/restore processes;

§ Familiarity with Microsoft Window sserver environments such as Active Directory and Group Policies;

§ Knowledge of LAN/WAN, Wi-Fi networks, network systems, network concepts and protocols, structured cabling and facilities;

§ Knowledge of systems infrastructure requirements and standards based on ITIL;

§ Knowledge of best practices for structured cabling for racks and network cabinets;

§ Understanding of cloud computing, virtualization, and storage;

§ Ability to communicate effectively and professionally;

§ Ability to establish and maintain effective working relationships with fellow employees, superiors, and other departments;

§ Ability to communicate technical information to non-technical personnel.