- Define and implement KHS internet security using network firewalls, internet content filtering software, intrusion prevention systems, and other current network security techniques using the latest technology.
- Review and provide summary data of all WAN and LAN connectivity using network traffic analysis software and firewall logs.
- Manage Microsoft Active Directory for desktop user authentication, group polices, application security, and email distribution lists.
- Install, maintain, and upgrade all KHS client/server application environments to include the operating systems and patch management.
- Install, maintain, upgrade, and troubleshoot all KHS networking hardware and software to include the IOS upgrades, firewall updates, and internet content filters.
- Administer the corporate messaging systems (Microsoft Exchange and Microsoft Lync), secure email, and anti-spam software.
- Administer the corporate VOIP network, configuring, maintaining, and upgrading the VOIP infrastructure, supporting applications, and network hardware.
- Provide strategy and management on all data backups on a disk to disk solution in accordance with the KHS Disaster Recovery policy.
- Review and manage all documentation for the physical and logical network, various client/server solutions, disaster recovery efforts, and other areas as needed.
- Monitor and maintain all network and system logs for performance, security, and troubleshooting to include: routers, switches, intrusion detection, VPN access, firewalls, operating systems, backups, client/server applications, and other software or hardware as needed.
- Oversee and manage the KHS virtual server (VM) environment to include provisioning new virtual servers, monitoring of VM and supporting hardware performance.
- Support, maintain, and manage the storage area network (SAN), provisioning storage, maintaining connectivity, and troubleshooting performance issues.
- Create and maintain operating system images and software installation packages for remote desktop and server delivery.
Essential Duties and Responsibilities (Continued):
- Provide input for the creation of the IT technology roadmap specifically as it relates to systems and network administration and management.
- Assign, resolve, and review escalated Help Desk incidents, change management requests, or problem tickets.
- Work as, or with, a Project Manager on project cost, resource estimation, tasking, and timely project completion.
- Work and communicate effectively with the various professionals throughout the organization.
- Coordinate, perform, and review educational exercises for other team members or departments in accordance with procedures formulated by the Director of IT.
- Review, write, or modify basic scripts to resolve performance problems and automate administration tasks.
- Proficiency must be demonstrated with the various Windows, Cisco, and Juniper platforms in architecture, design, installation, troubleshooting, and maintenance. CCNP, or JNCIS-ENT preferred.