Bachelor of Science in Computer Science, a similar technical discipline, or comparable industry experience
ServiceNow Certified System Administrator
ServiceNow Certified Application Developer
ServiceNow Mobile Experience Required
Ability to build ServiceNow Reports, dashboards and homepages
Ability to set up data security via control rules, domain separation
3 to 5 years in ServiceNow configuration and development experience
Good hands-on knowledge and experience with any one or more areas: JavaScript / HTML/ CSS / AJAX / Angular / Bootstrap / Jelly Script
Experience administering a ServiceNow instance including group roles, permissions, modifications for business rules, workflows, UI pages, UI actions, UI policies.
Minimum 10 years of total IT/cybersecurity experience
Minimum 3 years of experience supporting the implementation, administration, configuration and/or development of the ServiceNow tool
Excellent interpersonal skills and effective communication skills are necessary to be able to translate technical information to non-technical audiences
Energetic self-starter able to work independently in a fast-paced environment
High sense of ownership, responsibility, and commitment to quality
Proven ability to manage multiple tasks and shifting deadlines
Effective organization, collaboration, planning, problem solving, and analytical skills
Experience in facilities management industry a plus
Advanced Microsoft Office skills (Excel, PowerPoint, Word)