Develop custom ServiceNow applications in a fast-paced environment to address urgent diplomatic needs of the Federal Government
Assist the team and our clients in the delivery model and supporting ServiceNow initiatives focused on business modernization of the product and its sub-modules
Design and Delivery effective business and operating models, ITIL capabilities enabling enterprise ITBM, ITSM, and ITOM implementations
Improve customer experience by delivering a cohesive and effective set of solutions through a clear strategy and data-driven delivery model
Proactively learn new concepts and technologies in the event analysis of situations requires an in-depth knowledge of organizational objectives
Be comfortable interacting with senior management, which involves influencing on significant matters along with a consistent team-focused message on direction.