System Engineering duties include management of both physical and VDI based Linux workstations and servers
Identify, design, and implement solutions using FOSS, COTS or GOTS products to enhance and meet customer requirements within the operating environment.
Troubleshoot user, workstation and application functionality, performance, and incident resolution for Linux based applications
Identifies, analyzes, and resolve incidents with both short-term workarounds and long-term solutions
Provide remote end user support and remotely work with and train geographically disperse Tier 2 and Tier 3 team members
Communicate effectively (in oral and written form) with a variety of individuals and team members in both small and large team environments
Willingness to participate in special projects as needed