- Experienced in implementation of ITSM solution using industry best practices.
- Experienced in development of Service Catalogs.
- Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound
- Good experience of Service Portal and widget creation
- Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation
- Knowledge of Flow Designer, Integration Hub
- Knowledge of Authentication via Auth 2.0, certificates and Mid Server
- Implemented ServiceNow project in Domain separated instance.
- Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
- Good knowledge of MID Server installation and management
- Experience of custom applications development
- Experience of LDAP/Active Directory/SSO implementation
Experience of Orchestration use case implementation