• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 1st May 2024

•              Working knowledge in Python preferably / Java needed.

•              Ingesting data into Thought spot using SQL, Python.

•              Developing dashboards using Tableau.

•              Production triaging skills. Knowledge of App dynamics, Kibana, Splunk, Remedy/Jira tools is preferred.

•              Knowledge of supporting Mobile network architecture especially with device activations and other provisioning functions is preferred.

•              Knowledge of 5G Nokia/Samsung infrastructure/APIs, eSim and Network activations and tools like G&D is a plus.

•              Familiar with working on industry-standard Production Support/logging tools and experience in supporting trials and launches.

•              Manage Comcast's triage of service tickets for customer reported issues.

•              Provide guidance on causation and ticket routing to support the operations team.

•              Evaluate the root cause of the reported issues.

o             Review and evaluate logs and metrics related to the provisioning issues.

•              Assist with troubleshooting reported tickets with provisioning system configuration and PSIM/eSIM activations.