• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 3rd May 2024

1.       Solution Architecture:

•        Design end-to-end solutions on the ServiceNow platform to meet business requirements and objectives.

•        Develop technical specifications, architecture diagrams, and solution designs for ServiceNow implementations.

•        Define and enforce architectural standards, best practices, and governance policies within the ServiceNow environment.

2. Platform Customization and Configuration:

•        Configure and customize the ServiceNow platform to meet specific business needs and workflows.

•        Develop ServiceNow components such as workflows, forms, UI policies, business rules, and integrations.

•        Implement and maintain ServiceNow modules including IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM).

3. Integration and Automation:

•        Integrate ServiceNow with other enterprise systems and applications using APIs, web services, and middleware.

•        Design and implement automated workflows and processes to streamline service delivery and improve operational efficiency.

•        Leverage ServiceNow Orchestration and Automation capabilities to automate repetitive tasks and activities.

        4. Technical Leadership: 

•        Provide technical leadership and guidance to project teams and stakeholders throughout the ServiceNow implementation lifecycle.

•        Collaborate with business stakeholders to understand requirements and translate them into technical solutions.

•        Mentor junior team members and share best practices for ServiceNow development and architecture.

5. Performance Optimization and Scalability:

•        Identify opportunities to optimize performance, scalability, and reliability of ServiceNow solutions.

•        Conduct performance tuning, load testing, and capacity planning to ensure optimal performance under varying workloads.

•        Implement best practices for ServiceNow instance management, including instance cloning, patching, and upgrades.

6. Documentation and Knowledge Sharing:

•        Document technical designs, configurations, and implementation details for ServiceNow solutions.

•        Create and maintain technical documentation, including architecture diagrams, deployment guides, and standard operating procedures.

•        Facilitate knowledge sharing sessions and training workshops to empower end-users and technical staff with ServiceNow expertise.