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UG :- - Not Required
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No of position :- ( 1 )
Post :- 17th May 2024
- Facilitate and guide the planning, tracking, and other day-to-day activities of an Agile project team, specifically focusing on infrastructure projects.
- Ensure team adherence to Agile principles and practices, maintaining the flexibility to adapt to emerging business and technology needs.
- Serve as a liaison between technical and non-technical departments to ensure all project requirements are clearly understood and met.
- Utilize Azure DevOps for backlog tracking, burndown metrics, velocity, and task definition, as well as fostering continuous improvement.
- Manage project documentation and ensure it is kept up-to-date within Confluence.
- Create and maintain dashboards in PowerBI to track project KPIs and provide insights to stakeholders.
- Utilize Microsoft Office tools to prepare presentations and reports, enhancing communication across teams.
- Oversee incident and problem resolution workflows within ServiceNow, ensuring quick resolution and minimal impact.
- Manage project portfolios and resource allocations using Clarity, ensuring optimal deployment of resources across projects.
**Qualifications:**
- Proven experience as a Scrum Master and/or Business Analyst in IT infrastructure environments.
- Certified Scrum Master (CSM/SAFe) or equivalent Agile certification.
- Strong familiarity with Azure DevOps, Confluence, PowerBI, Microsoft Office Suite, ServiceNow, and Clarity.
- Excellent problem-solving skills and the ability to think analytically.
- Strong communication skills with the ability to articulate complex concepts clearly and persuasively across diverse audiences.
- Ability to work under pressure and manage multiple priorities.
**Preferred Qualifications:**
- Experience in the IT infrastructure sector is highly preferred.
- Advanced certifications in Agile methodologies or Project Management (e.g., PMP, PMI-ACP) are desirable.