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• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 22nd May 2024

• Administer and maintain the FileNet content management system, including Content Collector for SAP and Email.
• Apply application patches and perform system upgrades to meet business needs.
• Enhance existing architecture as necessary.
• Develop and maintain system documentation and lessons learned.
• Monitor and improve system performance.
• Provide technical support and guidance to the IT Enterprise Content Management Team.
• Collaborate with content management experts to design optimal user solutions.
• Resolve support tickets and requests in line with service level agreements.
• Offer end-user support and timely issue resolution.
• Develop and implement backup and recovery procedures.
• Participate in disaster recovery planning, implementation, and testing.
• Conduct system audits to ensure compliance with security policies and regulations.
• Manage ECM administration projects, including upgrades, migrations, integrations, and more.
• Evaluate and recommend new content management solutions.
• Test new content management solutions and patches.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Over 10 years of experience as a FileNet System Administrator.
• Deep understanding of FileNet architecture, configuration, installation, administration, and troubleshooting.
• Proficiency in FileNet Content Engine Platform, Content Navigator, and Content Collectors.
• Strong experience with IBM WebSphere Application Server and IBM Content Navigator.
• In-depth knowledge of SQL Server database.
• Excellent communication, analytical, and problem-solving skills.
• Good project management skills.
• Ability to work independently and in a team.
• Strong attention to detail and quality commitment.
• Ability to learn and research new enterprise content management technologies.
• Self-motivated, energetic, and customer service-oriented.
• Knowledge of containerization, Kubernetes, and cloud platforms is a plus.

Job Details:

• Contract role with potential conversion to full-time employment after 6 months.
• Hybrid work schedule: Monday and Friday from home; Tuesday to Thursday in the office.
• 9/80 work schedule (every other Friday off).