Experience with Judicial and Criminal Justice Systems highly preferred.
Proficient with Microsoft Office Suite (including, Visio, Project, SharePoint, and Azure DevOps) with intermediate to advanced Excel skills
Ability to interact with business staff & management, and IT personnel to gather, compile and exchange information on project requirements and negotiate disputes effectively
Above average meeting facilitation, presentation, verbal and written skills
Knowledge of at least one project methodology (PMI, Prince2, or Agile Project Management), the software development life cycle (Waterfall, Iterative, Agile, Scrum, Kanban, etc,) and at least one relational database management system (prefer MS SQL Server or Oracle).
Bachelor of Science in Computer Science, Information Systems, relevant Business Degree
Job Responsibilities
Support projects related to Judicial and Criminal Justice Systems, including: Prosecutor, Public Defender, Legal, Court System, Public Safety, Dispatch, and Emergency Response, including 3rd Party Implementations, and Grant Management
Establish project requirements using interviews, document analysis, surveys, business process descriptions, use case scenarios and workflow analyses (process maps). Ensures all stakeholders are involved in requirements gathering activities.
Prepares detailed requirements specification documents, user interface guides, business process/workflow diagrams, functional and technical specification documents in support of everything from small system enhancements to larger scale project deployments.
Understand long-term business objectives and suggest strategies to meet those objectives; introduce innovation to business processes through technology.
Develops new business processes, diagnoses problems with an organization’s current methodology, redesigns processes to improve efficiency, and monitors processes to ensure they are effective.
Conducts needs analysis, organizational readiness assessments, and impact analysis to identify opportunities to link programs, processes, and systems.
Serves as a subject matter expert and performs required job functions on urgent, high profile, and strategic projects to ensure accuracy and completeness.
Document user training materials, process guides, and conduct user training.