Work closely with internal client stakeholders, product managers and developers to gather and analyze requirements.
Deep understanding of technology stack, frameworks and tools like (ICOMS, Mainframe technologies, SQL).
Leads the technical discussion calls with the client and manages requirements gathering and analysis activities by working with internal client stakeholders, developers, designers, QA analysts, etc.
Knowledge on creating user stories and dashboards in Jira.
Lead the Offshore team and provide technical guidance and support while development and QA testing phase.
Perform code reviews to ensure code quality, adherence to best practices and maintainability.
Work closely with Dev team to implement best code practices.
Work closely with Project Managers in delivering the projects on timely manner.
Participate in design discussions with Technical Teams.
Develop prototypes and proof of concepts to validate technical feasibility and demonstrate proposed solutions to stakeholders.
Good problem-solving techniques.
Good communication skills to communicate technical concepts
Manages requirement changes throughout the project lifecycle. Balances business requirements with technical feasibility and sustainability. Ensures that appropriate project documentation is produced throughout the project lifecycle.
Familiar with configuration in the ICOMS billing system and building solutions around different modules ICOMS billing system. i.e., Customer/House Maintenance, Order Entry, Pricing, Equipment’s, etc.
Managed and coordinated activities concerning the ICOMS platform by researching functionality inquires, managing system enhancement requests, and providing support for billing system releases and upgrades.
Built and executed complex SQL queries to produce data sets for analysis/impacts and defined processes to determine the best fit design solution.
Produce design for system components that meet functional and non-functional requirements taking performance, scalability and non-functional requirements.
Creating architectural diagrams, documentation and presentations to communicate technical design and decisions effectively.