• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 15th Apr 2026

•    Understanding of the industry landscape and global regulatory requirements (e.g. GxP, HIPAA. GDPR, etc..).
•    Proven work experience as a Cloud Architect or similar role
•    Positive attitude and a strong commitment to delivering quality work
•    Excellent knowledge of cloud computing technologies and current computing trends
•    Effective communication skills (written and verbal) to properly articulate complicated cloud reports to management and other IT development partners
•    Relevant training and/or certifications as a Cloud Architect
EDUCATION, EXPERIENCE AND QUALIFICATIONS:
•    Minimum of 8-10 years working either in a biopharmaceutical company or a consulting organization with focus on the life sciences sector.
•    Minimum 10 years working in a Infrastructure Support-oriented role coordinating multiple organizations and service-delivery partners.
•    Experience in the implementation of multi-partner support solutions to address the specific needs of life-sciences remote users.
•    Experience with stare-of-the-art remote hardware provisioning and configuration.
•    Experience with Okta IAM platform and administration.

ROLES AND RESPONSIBILITIES:
•    Works with Lead BIS Operations and Support – Global to develop support strategies and then implements solutions with best-in-class partners.
•    Ensures the team understands and complies with quality standards and regulatory requirements as per the global documented processes.
•    Evaluates performance of infrastructure environments to recommend changes to processor, memory, storage, workflows, operating systems, security products, patching, and licensing.
•    Recommends changes as it relates to global infrastructure environment to any hosted or proposed projects.
•    In partnership with our managed service provider, develops and maintains infrastructure documentation and knowledge base articles related to frequently asked questions and common incidents. 
•    Ensures completion of IT infrastructure project requests by original completion date as determined and assigned during project planning or established service level agreements (SLAs). 
•     Provides daily support guidance in the areas of infrastructure managed by our managed service providers. 
•    Technical Documentation:
o    Create detailed technical documentation, including system diagrams, configurations, and operational procedures.
o    Maintain accurate records of project progress, changes, and outcomes.
o    Provide clear documentation for end-users and support teams to ensure proper system usage and troubleshooting.
•    Educate and train staff on information security best practices:
o    Conduct regular security awareness training sessions for employees.
o    Provide guidance on secure practices related to data handling, access control, and incident reporting.
•    Develop, execute, and track security measures:
o    Implement and monitor security protocols to protect information, network infrastructure, and computer systems.
o    Regularly assess the effectiveness of security measures and adjust as needed.
o    Track key performance indicators (KPIs) related to security incidents, response times, and system vulnerabilities.
•    Collaborate with Business Partners:
o    Work closely with business leads and product owners to understand solution requirements.
o    Identify and apply architectural patterns that align with business needs.
•    Ensure Cloud Security and Privacy:
o    Monitor the company’s cloud privacy in collaboration with BIS security.
o    Address technical issues promptly and professionally.