Be highly proficient in build / development of Salesforce Marketing Cloud solutions needed to support Blue Shield’s growth and financial goals
As a technical resource responsible for establishing trusted relationships with business partners, internal IT organizations, other IT portfolio leaders, and Vendor partners
Effectively communicate approach, value, risk, alternatives, and status of goal progress with executive & senior management, business sponsors, and product managers
Be experienced with relevant software development tools, industry protocols, troubleshooting & support procedures, monitoring & quality controls, and communication/documentation software
Be self-directed, work with limited management direction and exercise considerable latitude in determining technical objectives of assignment
Apply significant knowledge of IT and healthcare industry trends
Requires 5+ years of hands-on design, coding, integration, and deployment experience in Cloud based applications, with strong knowledge of Salesforce applications
Possess technical acumen & working knowledge of Agile Methods, Service Architecture, and enterprise Cloud Integration
Design, develop, and maintain custom solutions within Salesforce using Apex (classes and triggers), Process Builder, Flows, Visual Force pages Aura & Lightning Web Components, and other platform features.
Utilize Salesforce APIs ((REST, SOAP, Bulk, Streaming, etc.) to seamlessly integrate with other organizational systems. Experience with html, java script, Salesforce Lightning/Newport Design System, SOQL, SOSL & custom styling
Considerable experience in Salesforce configuration and development including Workflows, Process Builder, Apex (classes and triggers), Visual Force page, Lightning Components
Strong understanding of the Salesforce Marketing Cloud platform, including Email Studio, Automation Studio, Journey Builder, Mobile Connect, and Contact Builder.
Reporting and Analytics: Familiarity with reporting tools and analytics within SFMC to track campaign performance and make data-driven decisions.
Experience with DevOps processes to efficiently design, develop, test, secure, deploy, maintain, and support the Platform.
Salesforce Admin, Platform Marketing Cloud Admin and Marketing Cloud Email Specialist are preferred
Ability to influence, collaborate, and build relationships with key stakeholders, vendors, and cross-functional teams
Effective verbal and written communication skills including the ability to create, translate, and execute technical deliverables
Requires a bachelor's degree or equivalent experience