Prototyping tools and methodologieswireframeHTMLCSS
Work Authorization
H1B Work Permit
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
Contract to Hire
Employment Type
Consulting/Contract
education qualification
UG :- - Not Required
PG :- - Not Required
Other Information
No of position :- ( 1 )
Post :- 3rd Jul 2024
JOB DETAIL
Partner with business stakeholders in IT, HR, Access Management, and other departments to identify areas for improvement in user workflows and processes.
Conduct user research and analysis to understand user needs, pain points, and desired functionalities to identify opportunities for improvement.
Lead or assist in brainstorming sessions and facilitation workshops.
Work collaboratively with designers, developers, and project managers to translate business requirements into user-centric solutions.
Develop and maintain persona specific user stories, wire frames, functional workflows user acceptance criteria, and other business analysis documentation. Conduct user testing sessions and analyze feedback to ensure solutions meet user needs. Create training materials and support user adoption of new digital solutions.
Collaborate closely with stakeholders to design the user experience.
Exposure to performing complex IT operation analysis and design for global IT operations.
Provide process improvement recommendations and solutions based on specific customer/business needs.
Exposure to ServiceNow modules and other enterprise systems for HR, IDAM, Procurement etc.
Experience in managing interaction/UX/UI development life cycle.