• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 9th Jul 2024

•    5-10 years of experience as a Project Manager with a proven track record managing complex IT projects
•    Versatile project management skills with the ability to learn quickly and work with limited supervision
•    Demonstrated ability to build effective partnerships with key business stakeholders and outside vendors
•    Proven leadership, organizational and planning skills across different types of projects
•    Experience with project management tools and best practices
•    Experience with application development and software development life cycle methodologies
•    Experience with ITIL practices including incident and problem management
•    Required knowledge of JIRA, Excel, PowerPoint
•    5 or more years of experience in Call Center technology
•    Experience with NICE CXone products including in Contact, Studio Scripting Tool, IVR, Central, and ACD or similar
•    Experience with Workforce Management tools and CRMs for Call Centers