Guide team and organization on using Agile/Scrum practices and values to delight customers.
Guide team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.
Assess Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
Remove impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
Build trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
Facilitate getting work done without coercion, assigning, or dictating the work.
Facilitate discussion, decision making, and conflict resolution.