Ability to interact with, educate, learn from, and drive business and IT teams.
Ability to work effectively under very broad direction with general supervision.
Ability to motivate team and meet deadlines in a fast-paced and challenging environment.
Ability to gather and organize multiple simultaneous complex business process scenarios.
Ability to break down complex tasks into actionable work items, sequenced appropriately.
Ability to manage scope creep with a focus on delivering a minimum viable product.
Excellent organizational, presentation, interpersonal and team building skills.
Excellent time management and project planning/strategizing skills
Strong verbal and written communication skills
Demonstrated experience with managing client expectations, implementing service improvement initiatives.
Demonstrated experience managing multiple parallel work efforts.
Ability to gather and define requirements; build a project plan; identifying resource needs; and transparent, clear communications across all levels of stakeholders.
Ability to multi-task on continually changing and morphing priorities as prescribed by leadership in response to department and legislative direction.