US Citizen
Green Card
EAD (OPT/CPT/GC/H4)
H1B Work Permit
Corp-Corp
W2-Permanent
W2-Contract
Contract to Hire
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 18th Jul 2024
Administer and maintain the ServiceNow ITSM platform, including incident, problem, change and asset management modules Configure and customize the platform to meet business requirements
Develop and maintain workflows, business rules and scripts to automate IT processes Ensure data integrity and accuracy and platform Data imports and exports are needed.
Collaborate with IT teams to ensure seamless integration with other IT system and process.
Develop and maintain reports, dashboards and metrics to measure IT performance and service quality
Provide training and support to IT staff and end users on ServiceNow ITSM best practices and usage
Stay up to date with new features and releases and make recommendations for platform enhancements.