Required Skills

Service Now

Work Authorization

  • US Citizen

  • Green Card

  • EAD (OPT/CPT/GC/H4)

  • H1B Work Permit

Preferred Employment

  • Corp-Corp

  • W2-Permanent

  • W2-Contract

  • Contract to Hire

Employment Type

  • Consulting/Contract

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 18th Jul 2024

JOB DETAIL

 

Administer and maintain the ServiceNow ITSM platform, including incident, problem, change and asset management modules Configure and customize the platform to meet business requirements
Develop and maintain workflows, business rules and scripts to automate IT processes Ensure data integrity and accuracy and platform Data imports and exports are needed.
Collaborate with IT teams to ensure seamless integration with other IT system and process.
Develop and maintain reports, dashboards and metrics to measure IT performance and service quality
Provide training and support to IT staff and end users on ServiceNow ITSM best practices and usage
Stay up to date with new features and releases and make recommendations for platform enhancements.

Company Information