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SAP System Administration:
- Oversee the installation, configuration, and maintenance of SAP systems including ECC, S/4HANA, BW, PI/PO, and others.
- Ensure the availability, performance, and reliability of SAP applications and systems.
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Team Leadership:
- Lead a team of SAP BASIS administrators, providing guidance, mentorship, and performance management.
- Coordinate team activities and manage project deliverables to meet deadlines.
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System Monitoring and Support:
- Monitor system performance, manage system health checks, and perform regular maintenance tasks.
- Resolve complex technical issues and provide 24/7 support for SAP environments.
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Project Management:
- Plan, execute, and manage SAP implementation and upgrade projects.
- Collaborate with stakeholders to gather requirements, define project scope, and develop project plans.
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Security and Compliance:
- Implement and maintain SAP security policies, user roles, and authorizations.
- Ensure compliance with industry regulations and internal policies.
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Performance Tuning:
- Perform system tuning to optimize performance for both SAP applications and underlying infrastructure.
- Analyze system logs, trace files, and performance metrics to identify and resolve performance issues.
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Documentation and Reporting:
- Maintain detailed documentation of system configurations, procedures, and troubleshooting steps.
- Generate regular reports on system performance, issues, and maintenance activities.
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Collaboration and Communication:
- Work with SAP functional teams, developers, and external vendors to address technical issues and implement solutions.
- Communicate effectively with business stakeholders to align IT services with business needs.