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UG :- - Not Required
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No of position :- ( 1 )
Post :- 24th Jul 2024
Function as the liaison to the various support groups with whom the systems management team interfaces.
Work closely with various departments, including applications, business process, infrastructure, user support, and security as needed to ensure seamless integration and operation of Oracle systems.
Provide support to end-users and stakeholders, addressing issues and inquiries related to Oracle EBS and OCI.
Develop and maintain documentation, including architecture diagrams, configuration guides, and standard operating procedures.
Identify, approve, and prioritize team projects.
Recommends policies on system use and services.
Responsible for ensuring high priority issues are resolved in a timely manner. Strong communication and interpersonal skills.
Follow quality standards of department and complete tasks in a timely manner
Engage in ongoing process improvement.
Execute all required process steps.
Ability to work in a collaborative team environment with Management Information Services and subject matter experts.
Ability to provide accurate and useful status updates.
Strong communication skills; both written and spoken
Follow quality standards.