Develops and maintains visibility to known project work leveraging documented tools, processes and procedures in appropriate Standard Operating Procedures, Playbooks and Runbooks.
Develops and maintains productive working relationships with business leaders, project sponsors, business analysts, solution architects, vendors, and key clients.
Manages the relationship with the customer, acting as the primary “face” of the project throughout the lifecycle.
Provides work direction and leadership to assigned projects, including scheduling, assignment of work, and review of project efforts.
Ensures successful go-live on time, within budget, and with high customer satisfaction.
Maintains consistent communication with the project team to ensure the scope of work is clear and that standard operating procedures are adhered to and auditable.
Ensures compliance with all accounting, human resources, training, and safety goals, as outlined by the Statement of Work and other C5MI policies.
Provides customer guidance and support on Communications, Change Management, Training Strategy, and Testing Strategy.
Facilitates the gathering of information required to estimate project cost, resources, time, and deliverables.
Leverages financial acumen to estimate costs associated with the project, including physical, financial, and human capital costs.
Creates and manages capital appropriate requests and revisions and develops a detailed cost baseline from cost estimations.
Negotiates conflicts and resolves issues that arise on the project, acting as a mediator between stakeholders and team members throughout the project lifecycle.
Acts as a trusted advisor for the client.
Keeps senior leaders and stakeholders informed on the progress of the project, as well as any risks or deviations from the plan.