Tagcor

System Operations Design Configuration Change Management

Proactively seek out system enhancement needs and document requirements
Manage and perform system changes without interruption to the user
Communicate changes to the users in advance so they understand the change and how to use it prior to
implementation
Add/remove user accounts, manage security, and maintain roles, profiles, and hierarchies
Manage new releases and updates to Salesforce and effectively roll out new features
Create and maintain fields, views, reports, dashboards campaigns and other objects
Maintain and create workflows, functions and configurations within Salesforce
Create new reporting capabilities and respond to ad hoc reporting requests as needed.
Perform report and dashboard creation and maintenance
Monitor and manage exception logs for back end system integration with SFDC
Manage data quality and solve issues including duplicate records.