Expertise in Adobe Workfront: Demonstrates comprehensive knowledge of Workfront mechanics, personas, and processes critical for effective system utilization.
Solution Implementation: Implements and maintains customized Adobe Workfront solutions, aligning with specific insurance industry requirements to support business processes and operations.
System Customization: Tailors Workfront configurations, including dashboards and reporting tools, to monitor and manage project statuses and key performance metrics within the insurance sector.
Team Collaboration: Works closely with project teams to integrate frontend solutions, ensuring systems are adapted to fit operational workflows efficiently.
System Maintenance: Regularly audits and updates the Workfront system to maintain optimal performance and adhere to security standards.
Training and Support: Educates and supports end-users, enhancing their capability to utilize Workfront effectively, ensuring comprehensive system understanding and utilization.
Stakeholder Communication: Manages communication regarding system updates and enhancements with all relevant stakeholders to ensure alignment and transparency.
Technical Acumen: Has a strong understanding of APIs, SaaS platforms, and Adobe Workfront object types and settings.
Process Design: Leads discovery and design sessions to map out marketing and campaign processes using advanced business analysis techniques.
API Management: Oversees API integrations between Workfront and other systems, ensuring smooth data exchange and functionality.
Documentation and Training: Develops and maintains essential documentation like SOPs and training materials; conducts training sessions to foster user competence.
Quality Assurance: Engages in quality assurance and user acceptance testing to ensure the integrity and accuracy of data across systems.
Customer Engagement: Conducts scoping calls with clients to tailor Workfront solutions that best fit their operational needs and team structures.
Continuous Improvement: Remains abreast of new technologies and methodologies to enhance the functionality and efficiency of Workfront systems.
Knowledge in Workfront Fusion is essential (2 to 3 yrs experience preferred)