Configuration and enhancements on the ServiceNow FSO platform
Configure ServiceNow FSO Modules workflows applications scripts and integrations
Document technical design development processes and solution configurations
Identify opportunities to optimize performance and improve scalability
Develop ServiceNow FSO configurations including FSO data model setup PA enablement Commercial and Servicing Lines for Insurance workflow development etc
Build multiple FSO related features including advanced work assignment
enablement configurations around reports dashboards etc
Document FSO development configuration and technical details prepare training material
Lead customer discussions demos and participate in customers engineers configuration reviews
Conduct workshops on development showcase and show and tell of developed product