Interpersonal skillsPowerShellBash scriptingMCSAMCSECCNAequivalentAzure MFADUOExperience with ITIL processes and frameworks
Work Authorization
US Citizen
Green Card
EAD (OPT/CPT/GC/H4)
H1B Work Permit
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
Contract to Hire
Employment Type
Consulting/Contract
education qualification
UG :- - Not Required
PG :- - Not Required
Other Information
No of position :- ( 1 )
Post :- 14th Aug 2024
JOB DETAIL
Helpdesk Support: Provide advanced technical support and resolve complex issues for internal teams, ensuring high levels of customer satisfaction.
Active Directory & Azure Active Directory: Manage user accounts, groups, and policies across on-premises Active Directory and Azure Active Directory environments.
Office365 Administration: Oversee the administration of Exchange, Teams, SharePoint, and OneDrive, ensuring seamless operation and user support.
Server Administration: Maintain and administer Windows and Linux servers, including system updates, performance monitoring, and troubleshooting.
Network Services: Manage and troubleshoot DHCP, DNS, and NPS services.
Multi-Factor Authentication (MFA): Implement and manage Azure MFA and DUO for enhanced security across the organization.
Workstation & Mobile Device Management: Deploy and manage software on workstations and mobile devices using Microsoft Intune.
Printer Administration: Oversee the setup, configuration, and maintenance of networked printers.
Hardware Management: Handle racked IT equipment, ensuring proper installation, configuration, and maintenance.
Network Administration: Administer and troubleshoot switches, firewalls, and Wi-Fi networks to ensure optimal performance and security.
Security Event Management: Monitor and respond to security events, performing root cause analysis and implementing preventive measures.
Service Desk Administration: Manage the service desk, ensuring efficient ticket resolution and continuous improvement of support processes.
Azure Administration: Administer Azure cloud services, managing virtual machines, storage, and networking.
Virtualization: Manage and maintain virtual environments using Hyper-V and VMware.
VoIP/Call Center Administration: Administer and support VoIP systems or call center technologies.
Vendor Coordination: Collaborate with vendors to procure hardware, software, and services, ensuring alignment with organizational needs.
Documentation: Create and maintain comprehensive documentation for system configurations, procedures, and troubleshooting guides.
Mentoring: Provide guidance and mentorship to junior team members, fostering their growth and development.