- Drive ARR and MRR products: Collaborate with key stakeholders to define and refine the product roadmap, ensuring alignment with business goals and market demands.
- Managing the product lifecycle: Oversee the entire product lifecycle, from ideation to launch, ensuring timely and high-quality delivery of product features.
- Prioritizing product features: Work closely with cross-functional teams, including Finance, Sales, and IT, to prioritize features and enhancements that drive ARR and MRR growth.
- Driving cross-functional collaboration: Lead and motivate teams across IT, finance, and business units to deliver innovative solutions that enhance customer experience and optimize recurring revenue.
- Establishing governance and standards: Implement best practices for product management, including governance, standards, and processes that support the efficient operation of ARR and MRR models.
- Owning data governance and process flows: Ensure data integrity and consistency across all revenue-related systems, working closely with data teams to manage and improve data governance processes.
- Acting as a business leader: Take ownership of the product vision, acting as a key business partner and advocate for customer-centric solutions that drive recurring revenue.
- Supporting M&A activities: Assist with the integration of ARR and MRR models during mergers and acquisitions, ensuring seamless transitions and alignment with corporate strategy.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manage and innovate the business processes related to ARR and MRR across Billing and Collections.
- Collaborate with stakeholders in Finance, Sales, and IT to gather and document requirements for new features and enhancements related to ARR and MRR.
- Lead the breakdown of business requirements into technical user stories with the engineering team.
- Prioritize the product backlog to ensure alignment with corporate strategy and revenue goals.
- Prepare change management documentation and lead stakeholder communication efforts before major releases.
- Collaborate with product marketing to support go-to-market strategies and customer communication.
- Assist in maturing the overall operating model and improving processes related to ARR and MRR management.
- Lead the integration of revenue models during mergers and acquisitions, ensuring alignment with existing systems and processes.
- Manage cross-functional stakeholders and drive system automations to improve operational efficiencies.
- Lead non-direct reports across application BA, admins, developers, and third-party resources.
- Streamline application support processes and manage SLAs for revenue-related systems.
- Conduct regular system audits and prepare for upgrades, ensuring minimal disruption to revenue operations.
- Work with third-party integration tools and vendors to ensure seamless integration of revenue management systems.