• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 2nd Sep 2024

Extensive knowledge of administering ServiceNow, Mid servers and Integrations.

Experience and working knowledge with ITSM, ITOM, HRSD, IRM, SAMPro, APM, CSDM, CMDB modules

· Must have strong troubleshooting and analytical skills. Must be a team player. Excellent communication skills and Ability to multi-tasking, provide on-call and after hour support.

· Must be able to document and manage SOPs.

· Ability to quickly learn new modules of ServiceNow.

· Monitor ticket queues and close within the defined SLAs.

· Adhere to controls, standards, and policies!

· Ability to prioritize and deliver work in a timely manner

Qualifications:

· Strong Administration and operational knowledge of ITSM, and IT operations management (ITOM).

· 6-8 years of IT and Web Development/Front-End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API.

· Possessing a Bachelor's of Science in Computer Science, Computer Engineering or related field is required.

· ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications are preferred.