Oversee or perform technical support in the administration and maintenance of network hardware, firewalls, network security devices, internet connectivity, VPN, client/server applications, operating systems, telephone systems, and all other related information and office automation systems and networking hardware or software.
Manage the installation, configuration, maintenance, and troubleshooting of all routers, network appliances, layer-2 and layer-3 switches, fiber switches, desktop computers, network and local printers, scanners, and copiers.
Oversee or perform the installation, configuration, maintenance, and troubleshooting of the various server solutions and the underlying operating systems for KHS to include the Windows Server Operating Systems.
Define and implement KHS internet security using network firewalls, internet content filtering software, intrusion prevention systems, and other current network security techniques using the latest technology.
Review and provide summary data of all WAN and LAN connectivity using network traffic analysis software and firewall logs.
Manage Microsoft Active Directory for desktop user authentication, group polices, application security, and email distribution lists. MIS – System Administrator III Job Description 07.31.2024
Install, maintain, and upgrade all KHS client/server application environments to include the operating systems and patch management. • Install, maintain, upgrade, and troubleshoot all KHS networking hardware and software to include the IOS upgrades, firewall updates, and internet content filters.
Administer the corporate messaging systems (Microsoft Exchange and Microsoft Lync), secure email, and anti-spam software.
Administer the corporate VOIP network, configuring, maintaining, and upgrading the VOIP infrastructure, supporting applications, and network hardware.
Provide strategy and management on all data backups on a disk-to-disk solution in accordance with the KHS Disaster Recovery policy.
Review and manage all documentation for the physical and logical network, various client/server solutions, disaster recovery efforts, and other areas as needed.
Monitor and maintain all network and system logs for performance, security, and troubleshooting to include: routers, switches, intrusion detection, VPN access, firewalls, operating systems, backups, client/server applications, and other software or hardware as needed.
Oversee and manage the KHS virtual server (VM) environment to include provisioning new virtual servers, monitoring of VM and supporting hardware performance.
Support, maintain, and manage the storage area network (SAN), provisioning storage, maintaining connectivity, and troubleshooting performance issues.
Create and maintain operating system images and software installation packages for remote desktop and server delivery.
Provide input for the creation of the IT technology roadmap specifically as it relates to systems and network administration and management.
Assign, resolve, and review elevated Help Desk incidents, change management requests, or problem tickets.
Work as, or with, a Project Manager on project cost, resource estimation, tasking, and timely project completion.
Work and communicate effectively with the various professionals throughout the organization.
Coordinate, perform, and review educational exercises for other team members or departments in accordance with procedures formulated by the Director of IT.
Review, write, or modify basic scripts to resolve performance problems and automate administration tasks.
Proficiency must be demonstrated with the various Windows, Cisco, and Juniper platforms in architecture, design, installation, troubleshooting, and maintenance. MCSA, CCNP, or JNCIS-ENT preferred.