• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 11th Sep 2024

• Assist in the periodic review and revision of the Operations and Maintenance sections of the CAMS Enterprise Project Plan. Provide opinions and guidance to the CAMS Project Manager.

• Use the Project Management tool to record time and progress reporting. Assist in the development of project plans. Manage incidents using the Department tool.

• Follow established plans and processes. Provide recommendations for updates as requested.

• Perform a preliminary impact assessment of any support requests and provide an impact analysis that covers impact to cost, resources, hardware, software, schedule, and any downstream impact to other IT systems, projects or programs as requested. Lead and manage support requests as assigned. Complete assigned support request related work.

• Provide opinion on potential and proposed changes to CAMS by the Department. This may include options and suggestions for alternatives, as well as an impact analysis that covers impact to cost, resources, hardware, software, schedule, and any downstream impact to other IT systems, projects, or programs.

• Attend meetings related to CAMS Operations & Maintenance, and any CAMS related modifications or enhancements. Schedule and lead meetings and provide agendas, presentations, minutes, issue, and decision papers.

• Provide reports or opinions as directed by the CAMS Project Manager or designee. These are data to assist in decision making, not changes migrated to production. Examples of reports/opinions/ draft responses include providing responses to State and Federal agency inquiry, prepare formal or informal status reports including supporting documentation as needed, prepare materials for interagency, state, and federal audits and other systems reviews.

• Assists program staff on an as-needed basis to analyze trends and cause/effect relationships associated with child support program performance, including analysis and dissemination of data related information such as performance accountability measurements (PAMS) and federal reporting.

• Assist in determining the problem and resolve 2nd level requests. Break-Fix resolution and root cause analysis support to address CAMS application problems.

• Assist in the proactive management of systems and hardware. Root cause analysis and resolution plan implementation. Identify fixes that require code modification/enhancement to correct operational deficiencies.

• Assist in the planning, preparation, and release of major and minor updates to existing software and installation of new software.

• Assist in requirements documentation and requirements traceability.

• Assist in control and management of software and IT hardware.

• Assists in the development and critical review of appropriate workflows, forms, and design documents that describe proposed and/or implemented system functionality.

• Assist in the resolution of software and batch processing aborts and abnormal ends. Recommend revisions. Assist external partners in correcting file irregularities that prevent batch processing.

• Create and modify functional documentation, test system changes, work with external partners to test functionality.

• Monitor batch as required. Assist in correcting issues that prevent timely and complete batch processing.

• Assist technical staff in maintaining existing code, resolution of test discrepancies / defects, production system problem analysis and software modification, resolution of software aborts, performance tuning of code through revised code through revised design structures or actual code modifications.

• Assist technical staff in maintaining system databases.