Strong technical skills, including experience in automated testing tools, scripting languages, and software development methodologies;
Proven experience coordinating with external vendors and managing vendor relationships;
Excellent analytical, problem-solving, and decision-making skills;
Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders and communicate complex technical concepts in an easily understood manner; and
Experience working with a structured Project Management Office (PMO).
Develop, implement, and maintain QA strategies, policies, and procedures that ensure the quality and reliability of software products;
Lead and mentor a team of QA engineers, fostering a collaborative and high-performance environment;
Oversee all aspects of the QA process, including test planning, test case design, test execution, and defect management;
Continuously improve QA processes to enhance efficiency and effectiveness, leveraging automation and other advanced testing techniques;
Serve as the primary point of contact for vendors regarding quality assurance matters;
Ensure that vendors adhere to established quality standards and contractual obligations;
Coordinate with vendors to conduct joint testing activities, resolve issues, and implement corrective actions;
Evaluate vendor performance regularly and provide feedback to improve product quality;
Work closely with product managers, developers, and other stakeholders to understand requirements and ensure they are fully tested;
Participate in design and code reviews to provide a QA perspective;
Communicate quality metrics, testing progress, and product readiness to senior management;
Stay current with emerging trends and technologies in software testing and quality assurance;
Lead the implementation of automated testing frameworks and tools to enhance testing efficiency;
Troubleshoot and resolve complex technical issues that may arise during testing;
Ensure comprehensive documentation of test cases, test results, and QA processes;
Prepare detailed reports on product quality, testing outcomes, and any areas for improvement;
Experience with Waterfall Methodology is preferred; and
Certification in Quality Assurance (e.g., ISTQB) is a plus.